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Connections and upgrades

New connections

• Residential
• Commercial
• Primary producers
• Unmetered supplies
• Small scale renewable energy systems
  • Community comments on tariffs
• Temporary supplies
• Generators
• Find an electrical contractor

Disconnections

Upgrading your power supply

Changing to underground power

Subdividing

• Commercial subdivisions

Moving Western Power equipment

Network & subdivision charges

Application forms

• Retailer and generator application forms

Developers and designers

• Residential ADMD calculator
• HV subdivision pool
• Project tracker
• Feasibility studies
• Bulletins
  • UrbanPower bulletins
    • Archived bulletins
    • Archived newsletters
  • Distribution equipment bulletin
• Manuals and policies
  • Underground distribution schemes manual
    • UDS manual feedback
  • Distribution design catalogue
  • Distribution substation manual
  • Distribution Construction Standards Handbook
  • Design information for subdivisions
  • Documentation subscription
  • Connections manual feedback
  • Switchgear operator manuals
• Subdivision charges
• Subdivision forms
• Subdivision quick-links
• Contact us

Local governments

• Customer owned and operated - private lighting
• Customer design and construct
• Western Power design and construct

Your power supply

Power interruptions

• Common causes of power interruptions
• Planned interruptions
• Power outages

Sensitive power needs

Report a problem

• Report a faulty streetlight
• Report graffiti
• Report power quality

How power gets to you

Power restoration

• Home/standby generators
• Emergency response generators
• Estimated restoration times

Extended outage payment scheme

• EOPS claim form

Compensation for damage

• Frequently asked questions

Your connection

Your meter

• Reading your meter
• Meter Box Components
• Self-Read Meters

Power reliability and quality

The network

About the network

• South West Interconnected System
• Network vital statistics
• Network equipment
• About electricity
• Daylight saving consumption

Electrical contractors

• Becoming a contractor
• Contractor guidelines
• Connections and metering
  • Meter distribution
    • Meter distributors
• Electronic ticketing
• Electrical Worker Register
• Electrical contractor updates

Suppliers

• Becoming a supplier
• Checklist of documents
• Environment Statement
• Safety and health statement

Software

• LV design
• Flick Plus

Powerlines and underground cables

• Excavating near powerlines or underground cables
• Oversized vehicles
• Working in the vicinity of powerlines
• Electrical safety at work
  • Safety guidelines
  • After an electrical accident

Roadside powerpoles

Commercial group

• Fleet servicing
• Materials - supply chain
• Western Power Materials Information Access

Network access services

• Getting access
• Contestability
• Access arrangement
  • Applications and queuing policy change submissions
  • Access Arrangement - 2006/07 to 2008/09
• Network Access Prices
  • Archived prices
• Technical Rules
• Metering, billing & customer transfer
  • Annual meter reading schedule
  • Build pack
    • Build Pack defects
    • WA aseXML Schema's
  • Metering code
• Retailer and generator portal
• Network billing specification
• Archive
  • Balancing prices
    • Archived prices
  • Top up and spill prices
    • Overview
    • Current forecast prices
    • Archived forecast prices
    • Current market prices
    • Archived market prices
    • Current trade availability
    • Archived trade availability
  • Access documents archive

System Management

• Projected Assessment of System Adequacy
• Ancillary services
  • System Restart Services (SRS)
  • Load following ancillary services
• Market Participant Interface
• Commissioning and Testing
• Policies
• Pre Market Generation
• Dispatch Advisory List

Power Training Services

• Our facilities
• Recognition of prior learning
• Industry training qualifications and competencies
• Course registration
• Contact us
• Recipient in Charge training
  • Existing RICs
  • New RIC Work Permits
  • New RIC Vicinity Authorities

Electromagnetic fields

Projects

Substation projects

• Balcatta substation
• Baldivis substation
• Banjup / Wandi zone substation
• Bayswater Substation
• Cottesloe substation upgrade
• Forrestdale Zone Substation Site
• Furnissdale substation
• Gelorup - surrounding suburbs power reinforcement
• Gosnells substation
  • Project background
• Hazelmere Zone substation
• Hocking Substation Site
• Joondalup substation
• Joondanna Zone Substation
• Maddington substation
• Melville and Fremantle power options
  • Options
  • Solution journey
• Mundaring Weir substation
• Myaree substation
• Neerabup terminal substation
  • Project background
  • Benefits
  • Preferred site
  • Timelines
  • Community consultation
• North Perth substation upgrade
• Rivervale substation upgrade
• Rossmoyne Zone Substation Site
• Sawyers Valley Substation Upgrade
• South East Terminal substation
• Stirling Substation
  • Selection paper request form
• Wangara Zone substation
• Wembley Downs substation
• Willetton substation

Distribution and transmission line projects

• Belmont Kewdale Welshpool transmission line
• Chapman to Northampton transmission line
  • Confirmed corridor option
  • Community workshops
  • Draft corridor options
• Eneabba to Geraldton transmission line
  • Project background
  • Preferred corridor announced
  • Final Report
  • Public consultation
    • Community workshops
    • Initial stakeholder workshops
    • Indigenous workshops
    • Individual and small group consultation
  • Corridor selection process
  • Project considerations
    • Economic issues
    • Environmental issues
    • Social/Cultural issues
    • Sustainability Assessment Workshops
    • Technical issues
  • Sustainability principles
    • Assessment sustainability principles
    • Non-assessment sustainability principles
  • Ministerial request
• Eneabba to Koolanooka transmission line
• Guildford to Southern terminal transmission line
• Kemerton to Binningup transmission line
• Kojonup to Albany transmission line
  • Consultation process
  • Line route selection
  • Corridor options
  • Sustainability assessment process
• Kwinana to South Fremantle
• Landwehr to South East Terminal
• Muja to Wellstead transmission line
  • Investigating alternatives for Grange Resources
  • Frequently asked questions
  • Line route options
• Northern Terminal to Hadfields transmission line
• Perth CBD distribution project
• Pinjar to Eneabba transmission line
• Rivervale to Cannington transmission line
  • Rivervale to Queens Park transmission line
• Southern River transmission line
• South-west 330kV network upgrade
• West Kalgoorlie to Black Flag second transmission line

Underground power

• Underground Power Program
  • About underground power
  • Benefits and costs
  • Project history
  • Project statistics
  • Completed projects
  • Current projects
  • Project schedule
  • Localised enhancement projects
  • Project contacts
• Pole to Pillar (P2P)
• Neighbourhood Collectives
• Undergrounding Transmission Lines

Ellenbrook underground power project

Edge of Grid

• Ravensthorpe

Powering Perth's Communities

• Project history
  • Downloads

Working together program

• Feedback form

Community engagement

• Consultation documents

Information sheets

Helicopter line washing

Easements

Safety

Trees and powerlines

• Selecting an arborist
• Commitment to safety
• Information for Shires and Councils
• Planting guide
  • Australian natives
  • Western Australian natives
  • Exotic plants
  • Plant your own garden
• Download brochures

Safety at home

• Safety switches
• Earth wires
• Meter box safety
• Safety inside your home
• Maintenance and renovations
• Safety near green domes

Safety near powerlines

• Easements
• Transmission lines

Safety near substations

Electrical accidents

Dial Before You Dig

Safety and health vision

Public safety

Employee and contractor safety

Sustainability

Generating your own energy

Community

• Charity and volunteering
  • Bibbulmun Track Foundation
  • Carbon Neutral
  • Charity Link Christmas Appeal
  • Casual dress day
• Community Investment
  • Volunteer bush fire brigades
  • Netball WA
  • Royal Life Saving Bravery Award
  • ARTRAGE Inc

Plug in education

• Energy save
• Energy future
• Scholarships
• School resources
• Scitech discovery centre
• ShockProof!
• Solar Model Boat Challenge
• Solar Model Car Challenge

Environment

• Environmental programs
  • Bird diverters
  • Possum assessment
  • The bat project
  • Flora protection
  • Cleaning up oil spills
  • Environmentally Sensitive Area Program
  • Bushfire management
  • Environmental Management System
  • Vegetation management
• Environmental partnerships
  • Centre for Phytophthora Science & Management
  • Kalgoorlie-Boulder Urban Landcare Group
  • Yongergnow Australian Malleefowl Centre

Economic

Planning new infrastructure

Energy efficiency

• At home
• At school
• At work
• At Christmas

Demand side management

• Green Town project
  • Green Town FAQ's
• Fuel switching

Climate change

• Greenhouse strategy
• Greenhouse inventory and reporting
• Earth Hour 2009

Reporting and assurance

About us

Our profile

• Customer Charter
  • Your safety
  • Your electricity supply
  • Your property
  • Frequently asked questions
• Our people
• Our safety performance
• Disability access and inclusion
  • Contractor requirements
  • Accessibility
• Statement of Corporate Intent
• New strategic direction

Corporate governance

• The Board
  • Board composition
  • Director Profiles
  • Directors' independence
• Board committees
  • Finance & Risk Committee
  • People & Performance Committee
• Disclosure, reporting and communication with the Minister
• Risk management
• External auditor procedures
• Performance evaluation
• Codes of conduct
• ASX Principles compliance checklist

Media updates

• 2009 Toodyay fire report
• 2008 media updates
• 2007 media updates
• RSS
• Promotional updates
  • Promotional updates archive

Publications

• 2009 annual report
  • 2008 annual report
  • 2007 annual report
  • 2006 annual report
  • 2005 annual report
• Annual Planning Report
  • Annual Planning Report Survey
• Quarterly reports
• Policies
• WA Business News
• Code of conduct record keeping report

Electricity market reform

Engineering Excellence Awards

Contact us

Enquiries/Feedback

Customer service

Customer complaints

• Satisfaction survey

Country services

• Eastern Region Contact
• Great Southern Region Contact
• Northern Region Contact
• South West Region Contact

Freedom of Information

Freedom of Information Requests

Information Statement

Fees and charges

Accessing documents

• About documents
• Rights of review

Amending personal information

• Rights of review

Contact us

Site Map

Privacy Policy

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